How do I set up email alerts for my colleague for my recurring/critical breach patients?

To send alerts to a named colleague in one of your groups

  • log into your Florence account
  • click on ‘Account & Settings’ in the top right hand corner
  • click on ‘Contact details’ in the left hand menu
  • tick ‘email alerts’ (if not already ticked)
  • remember to save
  • click on ‘Overview’ at the top of the left hand menu
  • choose your first and/or second alternative contact from the drop down boxes
  • click on ‘Set alerts’ in the left hand menu, click on the named colleagues you want copied in and save
  • You must *make sure* your colleagues has their own ‘Email alerts’ box checked to receive copies of your alerts

Find out more about personalising services to alert you on patients readings here

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